Practitioner code of conduct

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A shared commitment

Alumah is a space for reflection, practice, and inner life. For many, this work is deeply personal, and at times, sacred.

As a practitioner on Alumah, you help shape that space.

This code of conduct is a shared commitment to offering work that is thoughtful, responsible, and aligned with the kind of experience Alumah exists to hold.

1. Honor the dignity of the people you serve

Treat every person with respect, care, and humanity.

Do not use shame, manipulation, fear, or coercion. Do not exploit vulnerability for influence, authority, or gain.

Your work should support reflection and growth, not control.

2. Respect each person's engagement on their own terms

Alumah is designed to support practice, not pressure.

Create experiences that invite participation without forcing disclosure, conformity, or dependence. Let people engage at their own pace, in a way that respects their capacity and circumstances.

3. Be honest about who you are and what you offer

Represent your background, experience, and credentials truthfully.

Do not imply qualifications you do not hold. Do not present opinion as universal truth or authority beyond your role.

Clarity builds trust.

4. Stay within appropriate boundaries

Offer only guidance that fits your role, training, and scope of practice.

Alumah is not a clinical tool. Do not use Alumah to diagnose, treat, or provide therapy, counseling, or medical care, and do not present your content as a substitute for licensed care.

If you hold a clinical license, you may share educational or reflective content on Alumah and work with people who are not your patients. Do not use Alumah with your own patients or to store their health information.

When it fits, encourage people to seek support from qualified professionals.

5. Work only with adults

Invite only people who are 18 or older. Do not use Alumah for youth ministry, school chaplaincy, or any program for people under 18.

6. Protect privacy and confidentiality

What someone writes in Alumah belongs to them. Alumah keeps participants’ private journal entries private, including from you. Do not ask anyone to share their entries, and do not make sharing a condition of working with you.

Do not ask for unnecessary personal disclosure. Do not encourage sharing in ways that are careless, public, or unsafe.

Treat any information you can see about a participant as confidential. Use it only to support that person.

7. Have a plan for safety

Alumah does not read journals or respond to emergencies. You are responsible for your own safety, escalation, and referral practices for the people you serve. Never tell anyone that Alumah monitors their entries or provides crisis support.

8. Create content with care

Make content that is intentional and appropriate for a reflective environment.

Create practices, prompts, and guidance with care for their emotional and psychological impact.

Do not create or share content that is abusive, degrading, exploitative, or harmful.

If you host a community on Alumah, set a respectful tone and address posts that conflict with this code.

9. Do not mislead or manipulate

Do not use Alumah to deceive, exploit, or pressure others.

This includes misleading claims, false promises, predatory sales behavior, or using authority in ways that undermine a person’s autonomy or well-being.

10. Support reflection, not dependency

Your work may guide and support, but should not create unhealthy reliance.

The goal is to help people return to themselves with greater clarity, steadiness, and agency.

11. Use the Alumah platform in good faith

Do not use Alumah for spam, harassment, or impersonation.

Share only content you have the right to share, including music, images, scripture translations, and other people’s writing. Respect intellectual property and the trust of the community.

12. Preserve the integrity of the space

We built Alumah around reflection, presence, privacy, and meaningful practice.

We may remove content or suspend or end your access if you violate this code or act in a way that conflicts with the values of the platform.

Agreement

By joining Alumah as a practitioner, you agree to:

  • offer your work with honesty and care
  • respect the dignity, privacy, and agency of others
  • stay within appropriate boundaries
  • contribute to a space grounded in trust and integrity